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Sailor Companion

Sailor Companion · Privacy Notice

Privacy Policy

Effective date: .

This policy explains how Sailor Companion may handle personal information and website-use information when you visit sailorcompanion.com or communicate with us about privacy. We are an English-language cruise journal for New Zealand travellers, covering liners, onboard guides, itineraries and factual casino guidance. Please read this policy alongside any notice shown when you submit information or manage consent.

Reading ledger

At a glance

Use this ledger to find the part of the policy most relevant to your visit. It is a guide only; the full sections below provide the detail that applies to each topic.

This policy covers information you may supply, technical information that may arise through site use, correspondence, cookies and consent choices, possible disclosures, retention, security, external links, and privacy requests. The labels below are plain-English signposts for the detailed policy.

Please read the relevant full section before acting. For access, correction or a privacy concern, use the focused route in Privacy requests and updates.

Section 01

Information Sailor Companion may receive

Information provided directly

You may choose to provide information when you contact the editorial team or use an available site channel to make an enquiry. Depending on what you send, this may include your name, email address, phone number and the content of your message. We may use those details to understand and respond to the matter raised. Please do not send unnecessary sensitive personal information through ordinary contact channels. If your question concerns privacy, you can write to [email protected] or call +64 9 887 4216.

Contact detail
A name, email address or phone number, where you choose to provide one.
Message content
The enquiry, comment or request you send and information needed to answer it.

Information generated through site use

When you load pages on sailorcompanion.com, the site may receive technical information made available by your device, browser, network or consent choices. This can include browser and device details, IP address, pages viewed, referral source, approximate location inferred from an IP address, and timing information.

Which information is available depends on the technologies in use at the time and your settings. Where appropriate, technical information may be considered together only when reasonably necessary to operate, protect and understand the site; it is not a statement that every category is collected on every visit.

This policy does not assume that every listed category is collected through every channel. The information involved depends on how you interact with the site and which services are enabled at the time.

Section 02

How information may be used

  1. Operational record

    Operating and maintaining the site

    Information may be used to deliver pages, maintain performance, diagnose faults, prevent misuse and help protect the security of the site and its visitors. This can include using appropriately handled technical information to investigate an interruption or understand whether a feature is working as intended. We do not treat this policy as a claim that automated profiling, personalised advertising or constant monitoring is part of every visit.

  2. Correspondence record

    Responding to visitors and editorial correspondence

    Contact details and messages may be used to answer enquiries, handle requests and keep a record of an exchange where reasonably necessary. A privacy request is one example. Before disclosing information or making a correction, we may ask for reasonable details to verify that the request relates to you. Privacy correspondence can be directed to [email protected].

  3. Editorial record

    Understanding use and improving content

    Where available, appropriately handled aggregate or technical information may help us understand which material is useful and improve accessibility, reliability and editorial presentation. That may include learning how visitors reach cruise reporting or factual responsible-play guidance. It does not mean that Sailor Companion tracks an individual’s gambling behaviour or draws conclusions about a visitor from the casino subjects they read.

Section 03

Sharing, external services, and links

Service providers and professional support

Defined operational support only. Trusted providers may process information where reasonably needed to operate, secure, host, maintain or support Sailor Companion’s services. Any provider involved should be engaged for a defined operational purpose, rather than receiving information simply because it may be useful. This policy does not name vendors, describe storage locations or suggest that every service provider receives visitor information.

Information may be disclosed where reasonably necessary to comply with law, respond to a valid request, protect rights and safety, investigate misuse, or support a legitimate organisational change. These are limited circumstances, not a statement that disclosure happens routinely. When considering any request, the relevant context and the information reasonably needed will matter.

Section 04

Cookies, controls, and visitor choices

Browser note

Cookies and similar technologies

The site may use cookies or similar technologies to remember choices, support essential operation, understand site use and protect the service. What is used can depend on the technologies active at the time and your consent choices. Some technologies may be essential to site operation, while others may be optional where consent is required. This policy does not provide a definitive inventory of cookies or assert that the same technology is used on every visit.

Communications and privacy requests

You can contact Sailor Companion to ask about personal information held in relation to you, seek correction, withdraw an optional consent where applicable, or raise a concern. We may need reasonable identity verification before acting on a request. Email [email protected] or call +64 9 887 4216; for the full request route, go to privacy requests.

Section 05

Retention, security, and children

Retention record

Keeping information only as needed

Personal information may be kept for as long as reasonably needed for the purpose for which it was collected, to respond to requests, maintain records, resolve disputes, meet applicable obligations or protect the service. Retention can differ according to the nature of the information and the reason for keeping it. We do not publish fixed retention periods here because the appropriate period depends on the particular record and context.

Section 06

Access, correction, concerns, and policy changes

If this policy is updated

Sailor Companion may update this policy when practices or requirements change. The current version will show its effective date at the top of this page. When you return to the site, reviewing the policy periodically is the best way to see the current wording. The effective date for this edition is .

Current privacy policy edition: .